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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies | 18% | - Define testing and deployment strategies - Apply governance and change management - Manage consulting engagement lifecycle |
| Topic 2: Solution Design | 32% | - Recommend use of industry common features - Evaluate Nonprofit Cloud, platform and third-party solutions - Align business processes to data model and features |
| Topic 3: Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Topic 4: Integration and Data Management | 15% | - Select data and integration tools - Manage duplicates and data quality - Plan data migration and governance |
| Topic 5: Nonprofit Cloud Setup | 22% | - Set up program and case management - Enable features and manage permissions - Configure stakeholder management |
| Topic 6: Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure program management and outcomes - Configure grantmaking functionality |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign. Why is the development manager unable to see the Template changes?
- A. The development manager requires additional permissions for the new Engagement Plan Template changes.12
- B. Engagement Plan Template changes must be accepted by the user on the Template detail record first.34
- C. Changes to Engagement Plan Templates only affect new Engagement Plans.56
- D. Engagement Plan Template changes need to propagate through t7he pla8tform.
Correct Answer: C 🗳️
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
A Nonprofit Cloud organization has Automatic Person Account Mailing Address Synchronization enabled. A staff member removes the Is Primary flag from a linked address. What occurs to the address?
- A. The address is archived automatically and the end date is set.
- B. The address is removed from the Person Account Mailing Address field.
- C. The address is marked Inactive.
Correct Answer: B 🗳️
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?
- A. Update default sharing to Public Read/Write.
- B. Create and assign a new profile.9
- C. Update the assigned Permission Set.
- D. Create a criteria-based sharing rule.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
What is an element of a logic model or theory of change?
- A. Progress
- B. Outputs
- C. Budget
Correct Answer: B 🗳️
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A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile financial support. This process is time-consuming. What should the consultant recommend to reduce manual data entry and improve efficiency?
- A. Data Import Wizard
- B. Advanced Mapping
- C. NPSP Data Importer Templates
- D. Accounting Subledger
Correct Answer: D 🗳️
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