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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice Services and Telephony Features | - SIP and trunk configuration
|
| Topic 2: Maintenance, Troubleshooting, and System Monitoring | - System diagnostics
|
| Topic 3: IP Office System Installation and Configuration | - Hardware and platform components
|
| Topic 4: User, Extension, and Group Management | - Hunt groups and call distribution
|
Avaya IP Office Configuration and Maintenance Sample Questions:
The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?
- A. Yellow 2 meter interconnect cables
- B. An Uninterruptable Power Supply
- C. A Standard 19" Rack
- D. An IP400 Rack Mounting Kit
Correct Answer: C 🗳️
In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?
- A. The license requires a second temporary license be loaded to allow this license to be valid.
- B. The license is not needed on the installed release of the software.
- C. This is a temporary upgrade license.
- D. The license is the wrong license for the SD Card installed in the IP Office.
Correct Answer: B 🗳️
Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?
- A. Capture a System Monitor trace and escalate to Avaya for an answer.
- B. Use the System Status Application (SSA) to see what user the call is ringing to.
- C. Use Customer Call Status (CCS) to see what user the call is ringing to.
- D. Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
Correct Answer: B 🗳️
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow thorn to do this? (Choose two.)
- A. Web session to the IP Office address
- B. System Status Application
- C. SSH session to the IP Office address
- D. Telnet session to the IP Office
Correct Answer: A,B 🗳️
After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?
- A. The 5420 DS is corrupted and must be replaced.
- B. Start the IP Office Manager application.
- C. The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and the telephone will start to work.
- D. If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be corrected.
Correct Answer: B 🗳️
