
[Jun-2026] Pass ServiceNow CIS-SPM Exam in First Attempt Guaranteed!
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NEW QUESTION # 37
What information are users required to enter on a cost plan for a demand?
- A. Discount Rate %
- B. Functional currency
- C. Cost type
- D. Total planned cost
Answer: C
Explanation:
According to the Cost plan breakdown document, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc. The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.
NEW QUESTION # 38
Demand assessments are triggered as soon as the demand enters what state?
- A. Screening.
- B. Submitted.
- C. Qualified.
- D. Approved.
Answer: B
Explanation:
According to the Completing Demand Assessments document, demand assessments are triggered as soon as the demand enters the Submitted state. The other options are not correct, as demand assessments are not triggered when the demand is Approved, Screening, or Qualified.
NEW QUESTION # 39
Which role in Project Portfolio Management contains both the resource_user and it_demand manager roles?
- A. it_program_manager
- B. it_project_manager
- C. itil
- D. it_demand_user
Answer: B
NEW QUESTION # 40
Where do you define 'Roles' requested via resource plans?
- A. Roles under system security.
- B. Under skill management modules.
- C. No need to define it differently, they are same as system roles.
- D. Resource roles under resource management.
Answer: D
Explanation:
According to the Assigning Resource Roles document, you define 'Roles' requested via resource plans under resource roles in the Resource Management application. Resource roles are the roles that users can request or allocate for resource plans. The other options are not correct, as they are not the places where you define 'Roles' requested via resource plans. The system roles are the roles that grant access to various applications and modules in the system. The roles under system security are the roles that control the security settings and permissions for the system. The skill management modules are the modules that manage the skills and skill levels of users and groups.
NEW QUESTION # 41
How many WBS levels can be shown on the planning console?
- A. One.
- B. Three.
- C. Two.
- D. No Limit.
Answer: D
Explanation:
According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_PlanningConsole.html
NEW QUESTION # 42
On the demand form, what does the Discount Rate impact?
- A. Financial Benefit.
- B. ROI.
- C. Net Present Value (NPV).
- D. Internal Rate of Return %.
Answer: C
Explanation:
Explanation
According to the ServiceNow documentation1, the discount rate on the demand form impacts the net present value (NPV) of the demand. The NPV is the difference between the present value of the benefits and the present value of the costs of the demand. The discount rate is the rate used to discount future cash flows to their present value. A higher discount rate means that future cash flows are worth less in the present, and vice versa. The other options are incorrect because:
A: ROI: The ROI (return on investment) is the ratio of the net value to the estimated cost of the demand. The discount rate does not affect the ROI, as both the net value and the estimated cost are based on the present value of the cash flows2.
C: Financial Benefit: The financial benefit is the sum of the present value of the benefits of the demand. The discount rate does not affect the financial benefit directly, but only indirectly through the NPV calculation3.
D: Internal Rate of Return %: The internal rate of return % (IRR) is the discount rate that makes the NPV of the demand equal to zero. The discount rate does not affect the IRR, but rather the IRR is derived from the NPV equation4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/refe
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
NEW QUESTION # 43
The combination of the user and the assigned portfolio must be unique when adding a user to which registry?
- A. Stakeholder Registry.
- B. Event Registry.
- C. UX Page Registry.
- D. Application Registry.
Answer: A
Explanation:
According to the Stakeholder Registry document, the combination of the user and the assigned portfolio must be unique when adding a user to the stakeholder registry. The stakeholder registry is a table that stores information about the stakeholders of a portfolio. The other options are not correct, as they are not registries that require a unique combination of user and portfolio. The application registry is a table that stores information about the applications in the system. The event registry is a table that stores information about the events that trigger notifications. The UX page registry is a table that stores information about the UX pages that are available for portfolios.
NEW QUESTION # 44
In which table can you find cost information for a specific fiscal period?
- A. cost_plan_breakdown
- B. pm_project
- C. cost_plan
- D. expense_line
Answer: A
Explanation:
Explanation
According to the ServiceNow documentation1, the cost_plan_breakdown table stores the cost information for a specific fiscal period. This table contains the fields such as cost plan, fiscal period, amount, and currency.
The other options are incorrect because:
B: pm_project: The pm_project table stores the information about projects, such as name, description, state, and status2.
C: cost_plan: The cost_plan table stores the information about cost plans, such as name, type, and project3.
D: expense_line: The expense_line table stores the information about expense lines, such as expense type, amount, and date4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
NEW QUESTION # 45
If a lens has four entities, which entity within the lens structure would not have a parent reference?
- A. Second-level entity
- B. Top-level entity
- C. Third-level entity
- D. Bottom entity
Answer: B
Explanation:
According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top-level entity, and a demand lens has a demand as the top-level entity.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/concept/c_Lens.html
NEW QUESTION # 46
What is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later?
- A. Forecast
- B. Baseline
- C. Accrual
- D. Commitment
Answer: B
Explanation:
A baseline is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later. A baseline captures the original plan of the project and allows you to track the changes and deviations from the plan over time. You can create multiple baselines for a project and compare them with the current state of the project. You can find more information about baselines in the Product Documentation for ServiceNow.
NEW QUESTION # 47
When can a user choose from multiple rate types for their work, while logging a time card?
- A. Only one (1) rate type can apply
- B. Only if the capability is enabled in the Project Preferences
- C. Only if this capability is enabled in the Project Record
- D. Only if the capability is enabled in the Time Sheet Policies
Answer: D
Explanation:
According to the Using rate types and labor rate cards document, a user can choose from multiple rate types for their work, while logging a time card, only if the capability is enabled in the Time Sheet Policies. This capability allows users to select different rate types for different tasks, such as standard, overtime, or travel. The other options are not correct, as they are not the places where the capability can be enabled. The Project Record is used to create and update project details, such as name, description, and state. The Project Preferences are used to set the default values for project fields, such as number, type, and priority. The option C is not correct, as more than one rate type can apply if the capability is enabled.
NEW QUESTION # 48
What can be used to derive date-effective, criteria-driven hourly rates for calculating planned and actual resource costs for a project or demand?
- A. A time card
- B. A rate model
- C. A resource assignment
- D. A rate type
Answer: B
NEW QUESTION # 49
If a user creates a new demand from the demand workbench, what state will the system save the record in?
- A. approved
- B. qualified
- C. open
- D. draft
Answer: B
Explanation:
According to the Using the Demand Workbench document, if a user creates a new demand from the demand workbench, the system saves the record in the qualified state and displays it on the bubble chart. The other options are not correct, as they are not the default state for a new demand created from the demand workbench. The approved state is the final state for a demand that has passed all the assessments. The open state is the initial state for a demand that is created from the Service Catalog. The draft state is the state for a demand that is created from the Demand form.
NEW QUESTION # 50
Which system property needs to be set to True to be able to allocate budgets in Project Workspace?
- A. com.snc.project.rollup.cost
- B. sn_invst_pln.budget_allocation_attribute
- C. sn_plng_att_core.default.expense_type
- D. sn_invst_pln.enable_budget_allocation_v2
Answer: D
NEW QUESTION # 51
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
- A. Decision, Risk, Requirements.
- B. Stories, Vulnerability Tasks, Enhancements.
- C. Project, Defect, Requests.
- D. Incidents, Problems, Change.
Answer: A
Explanation:
Explanation
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
NEW QUESTION # 52
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