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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Adoption and Analytics | 5% | - Moderation and community governance - Engagement and adoption strategies - Reporting and dashboards |
| Branding, Personalization, and Content | 15% | - Branding and layout customization - Content management and CMS integration - Personalization and targeted content |
| Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Experience types and use scenarios - Platform capabilities and limitations |
| Customization Considerations and Limitations | 7% | - Performance and scalability - Limits and governor considerations - Declarative vs programmatic options |
| Sharing, Visibility, and Licensing | 17% | - License types and allocation - Sharing rules and external visibility - Data access and security model |
| Templates and Themes | 10% | - Theme customization and design - Lightning and Visualforce options - Template selection and configuration |
| User Creation and Authentication | 13% | - User provisioning methods - External user activation and permissions - Single Sign-On and identity providers |
| Administration, Setup, and Configuration | 25% | - Site setup and activation - Deployment and migration - PRM and service integration |
Salesforce Certified Experience Cloud Consultant Sample Questions:
1. Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How shouldthe administrator limit the fields available in the customer portal?
A) Utilize CSS overrides to hide unwanted fields.
B) Create a page variation for the customer portal to hide unwanted fields.
C) Use Field-Level Security to remove access to the unwantedfields.
D) Utilize the Developer Console with coding to hide unwanted fields.
2. Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
A) Build Your Own
B) Customer service
C) Help Center
D) Partner Central
3. The UniversalContainers Experience Cloud admin needs to move a site from one production org to another production org that it is not directly connected to.
What is the recommended choice for moving the site from one org to the other?
A) Publication via Experience Builder
B) Deployment via Change Set
C) Deployment via Metadata API
D) Lightning Bolt Export and Installation
4. Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org.
What should CK consider before taking action as it inactivates and brings on new sites?
A) Each org can have up to 100 Experience Cloud sites; preview sites count toward that limit but inactive sites do not.
B) Each org can have up to 100 Experience Cloud sites as long as they are active.
C) Each org can have up to 100 Experience Cloud sites; preview sites don't count toward that limit.
D) Each org can have up to 100 Experience Cloud sites; active, preview, and inactive sites all count toward that limit.
5. Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers
A) Manage Experiences
B) Access Sharing Sets
C) Access Experience Management
D) Manage Setup
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A,C |






