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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 2: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 3: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 4: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 5: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Topic 6: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 7: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 8: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. When do you implement the Approval process in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) You want to define multiple review steps for the same business object.
B) You want another user to review a business object before it can be processed further.
C) You want the direct approver of a business object to be the reporting line manager.
D) You want different reviewers for a business object based on different conditions.
E) You want to define multiple review processes for the same business object.
2. Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update?
There are 2 correct answers to this question.
Response:
A) Data Migration Tool
B) Jobs Mass Data Run Object (MDRO) Jobs
C) XML File Input
D) Data Workbench
3. Which of the following configuration options can you use to restrict Lead conversion actions?
Please choose the correct answer.
Response:
A) Status
B) Sources
C) Qualifications
D) Reasons
4. Which work center can you request a production tenant from?
There are 2 correct answers to this question.
Response:
A) Data Privacy Management work center
B) Service Control work center
C) Administrator work center
D) Business Configuration work center
5. Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project?
Please choose the correct answer.
Response:
A) Business Role
B) Business User
C) Organization Unit
D) Employee
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: A,D | Question # 3 Answer: C | Question # 4 Answer: B,D | Question # 5 Answer: B |
