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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. The architect is designing a flow where a Screen Flow is used to create a Contact and display a confirmation screen. While the confirmation screen is displayed, a remote API is invoked to update the Contact in the external system. The update fails. How should the architect resolve the design?

A) Use Process Builder instead of Flow.
B) Use Apex since updating a contact in the remote system is not possible in Flow.
C) Add error handling mechanism to the flow and test often and early.
D) Use a separate transaction to update the contact in the external system.

2. For which use case is it appropriate to combine a process and a flow?

A) Post to external (Community) Chatter group.
B) Clone a record and its children.
C) Post to an internal Chatter group.
D) Delete a related record.

3. An Administrator has seen an increased number of tickets logged by end users reporting Flow errors. To analyze flows in the org, where should the Administrator go to identify which flows are causing the most errors?

A) In Setup, go to Flows and select the 'Recently Viewed' List View.
B) In Setup, go to Process Automation and select Paused Flow Interviews.
C) In Setup, type 'Queue' in the Quick Find menu and select 'Queues'.
D) In Setup, go to Process Automation and select Automation Home.

4. Universal Containers (UC) would like to log a call for a given incident. UC would like to use Salesforce functionality to support the call logging process, allowing internal users to enter call information quickly and easily outside of Salesforce. UC has recently purchased Slack.
What solution should the UC Administrator consider?

A) Configure the incident call logging Screen Flow to launch from a Slack action
B) Download "Slack Plus" app from AppExchange and install for all users
C) It is not possible to enter call logging information in Salesforce from an external system
D) Enable Slack Bot for Service in Setup

5. Which option can a flow designer use to find resources that are available in the flow?

A) Canvas in Flow Builder
B) Manager tab in Flow Builder
C) Button Bar in Flow Builder
D) Elements tab in Flow Builder

Solutions: