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Certification Path
Salesforce Administrator Certification and Salesforce Service Cloud Consultant Certification can act as a prerequisite for this exam.
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What is the duration of the Field-Service-Lightning-Consultant Exam
- Passing Score: 70%
- Format: Multiple choices, multiple answers
- Number of Questions: 60
- Length of Examination: 90 minutes
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Salesforce Field-Service-Lightning-Consultant日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Analytics | - Performance metrics - Field service reporting |
| Work Order Management | - Work order lifecycle - Service appointments and scheduling |
| Scheduling and Optimization | - Scheduling policies - Optimization strategies |
| Integration and Configuration | - System configuration and setup - Integration with Service Cloud |
| Field Service Fundamentals | - Roles and service resources - Core concepts of Field Service |
| Inventory and Asset Management | - Inventory tracking - Asset lifecycle management |
| Mobile Workforce Management | - Offline capabilities and updates - Salesforce Field Service mobile app |
