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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. Which of the following angles should a phlebotomist use when inserting a butterfly needle into a patient's dorsal hand veins?

A) 25°
B) 30°
C) 45°
D) 10°

2. Which of the following actions should a phlebotomist take when using a syringe for venipuncture?

A) Transfer blood into tubes using a safety transfer device.
B) Attach a used needle to fill evacuated tubes.
C) Pull the plunger back forcefully.
D) Remove tube stoppers and pour blood into each tube.

3. Which of the following laboratory departments performs a CBC and ESR?

A) Chemistry
B) Microbiology
C) Hematology
D) Serology

4. A phlebotomist enters a patient's room and finds the patient motionless and cyanotic. Which of the following actions should the phlebotomist take?

A) Apply an automated external defibrillator.
B) Perform the head-tilt/chin-lift maneuver.
C) Administer three rescue breaths.
D) Ask the patient if they are okay in a loud voice.

5. Which of the following should a phlebotomist do if a specimen must remain warm during transport?

A) Refrigerate it immediately.
B) Place it directly on ice.
C) Leave it near a sunny window.
D) Use a heel warmer or approved warming device according to policy.

Solutions: