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HP HP5-C01D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Positioning and Bundling | - Competitive differentiation - Bundling services with hardware |
| Selling Methodology | - Identifying customer needs - Objection handling techniques - Positioning service value propositions |
| Sales Scenarios and Case Studies | - SMB customer scenarios - Enterprise deployment scenarios |
| HP Personal Systems Portfolio | - Target customer segments and use cases - HP PCs, notebooks, and workstations overview |
| HP Personal Systems Services Offerings | - Device protection and upgrade services - Warranty and Care Pack services - Support and lifecycle services |






