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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is an advantage of a multifunction printer?

A) Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
B) It can print faster than a single function printer can.
C) It uses fewer supplies than a single function printer does.
D) It takes up less floor space than individual devices for faxing, scanning, printing, and copying.

2. According to HP what indicates whether an HP sales person is successful?

A) The sales person earns more margin than colleagues do.
B) The sales person sells more devices per month than any other HP sales person.
C) The sales person's clients are successful.
D) The sales person consistently wins HP sales awards

3. What is the role of the reseller during the support stage of the technology lifecycle?

A) to cross-sell additional accessories and service
B) to monitor usage and to notify managers if users abuse their printing privileges
C) to determine how to redeploy devices
D) to provide training for end users and address operation issues

4. According to HP, what is involved in cross-selling?

A) selling the client a balanced mix of HP MFPs and single function printers
B) selling HP printers that can print from both a Macintosh and a PC
C) selling the client accessories that go with their device to make them more functional
D) selling the client a device that has more features to drive cost savings

5. What is the first thing your client should do when developing green initiatives?

A) Calculate their carbon footprint as a baseline
B) Survey their employees to see which initiatives to focus on first
C) Determine how to reduce the impact of the proposed initiatives
D) Research the current issues involving sustainability

Solutions: