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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Proposition & Competitive Positioning | 33% | - Highlight unique IBM differentiators and advantages - Communicate TCO, ROI, and business benefits - Position IBM storage solutions against competitors |
| Topic 2: Systems Management & Software | 15% | - Data reduction, deduplication, compression, and tiering - Virtualization and cloud integration capabilities - Understand IBM storage management tools |
| Topic 3: Application & Solution Design | 21% | - Design storage solutions for enterprise applications - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control |
| Topic 4: Gather Customer Requirements | 24% | - Determine capacity, availability, and data protection requirements - Identify workload characteristics and performance demands - Assess customer business and technical needs |
| Topic 5: IBM Smarter Storage & Advanced Concepts | 7% | - Flash technology and all-flash storage - Software-defined storage and hybrid cloud readiness - Data protection, replication, and disaster recovery |
IBM Enterprise Storage Sales V4 Sample Questions:
Which IBM Spectrum Virtualize concept should a sales specialist emphasize to a customer with resource constraints and 80% average storage utilization?
- A. Block and file I/O
- B. Deduplication
- C. Virtualization
- D. Compression
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Which software plug-in allows storage reporting into the Windows Server?
- A. IBM TotalStorage support for Microsoft Volume Shadow Copy and Virtual Disk Service
- B. IBM Storage Management Console for VMware
- C. IBM Storage Device Driver for VAAI
- D. IBM Storage Management Pack for SCOM
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A business partner uses the IBM TCOnow! tool to produce a Total Cost of Ownership (TCO) report for a customer.
Which statement is true regarding a business partner accessing the IBM TCOnow! tool?
- A. The tool can only be run via a web browser on the Partner World site.
- B. The tool is available to download for free from IBM.
- C. The tool must be purchased through CIOview.
- D. The tool has only limited content for business partners while the full tool is available to IBM employees.
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A customer desires to implement a VMware HA environment by combining a stretched IBM Spectrum Virtualize cluster configuration with VMware vSphere.
How does this solution limit downtime in the VMware cluster?
- A. VMware vCenter can then be integrated with the IBM Storage Integration Server.
- B. Compressionallows more Virtual Machines to be stored within one VMware datastore.
- C. The IBM Spectrum Virtualize Storage Replication Adapter (SRA) can be used to automate disaster recovery testing.
- D. Virtual machines can be nondisruptively migrated with vMotion between two separate data centers.
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A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
Which response should the sales person give based on IBM's definition of TCO?
- A. It evaluates the complete cost of acquisition of the asset.
- B. It provides for the evaluation of the comparison acquisition costs of IBM with the competition.
- C. It evaluates the complete cost of ownership of an acquisition over the life of the asset.
- D. It provides for the evaluation of the current cash flow of the asset.
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