IBM C4090-971 : IBM Enterprise Storage Technical Support

C4090-971 real exams

Exam Code: C4090-971

Exam Name: IBM Enterprise Storage Technical Support

Updated: Sep 08, 2026

Q & A: 55 Questions and Answers

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IBM C4090-971 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Customer Environment, Requirements, and Plans25%- Determine storage solution alignment
- Analyze customer environment and requirements
- Evaluate business continuity and availability needs
Topic 2: Application of Resources and Tools25%- Interoperation and compatibility verification
- Capacity Magic, Disk Magic, eConfig
- Technical documentation and Redbooks
Topic 3: Product Information30%- IBM XIV Storage System
- IBM tape and archive solutions
- IBM DS8000 series
- IBM Spectrum Virtualize / SAN Volume Controller
- IBM Spectrum Control
Topic 4: CAMSS and Enterprise Storage Concepts20%- Data protection and disaster recovery
- Storage virtualization and tiering
- Cloud, Analytics, Mobile, Social, Security

IBM Enterprise Storage Technical Support Sample Questions:

Question 1

A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?

A. One year warranty with 9x5 same business day.
B. Five year warranty with 24x7 response (dependent upon machine type).
C. Two year warranty with 9x5 next business day response.
D. One or three year warranty with 24x7 response (dependent upon machine type).


Question 2

A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A. Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
B. Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
C. Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
D. Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.


Question 3

Which feature of the XIV system is a technical advantage over competitive storage arrays?

A. SSD adaptive read caching
B. Deduplication
C. Encryption at any time
D. Software bundled with IBM Spectrum Control


Question 4

A customer has asked about the RAID architecture of IBM Spectrum Scale.
Which two advantages of declustered RAID should you highlight to the customer? (Choose two.)

A. More predictable performance
B. Dedicated spare drives
C. Load on drives isincreased during array rebuild
D. Uses a subset of drives to rebuild data
E. Faster rebuild of data on failed drives


Question 5

A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)

A. Identify the data that a company can dispose of.
B. Reduce costs by using only high capacity drives.
C. Increase storage utilization to defer future storage purchases.
D. Increase physical storage capacity to handle Analytics.
E. Reduce operational efficiency to increase performance.


Solutions:

Question 1
Answer: D
Question 2
Answer: C
Question 3
Answer: C
Question 4
Answer: C,E
Question 5
Answer: C,E

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