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BlackBerry BCP-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security Policies and Profiles | 15% | - IT policy rules and enforcement - Encryption and authentication - Security profile deployment |
| Topic 2: BlackBerry Device Software and Architecture | 15% | - System updates and upgrades - Device operating system structure - Hardware and software components |
| Topic 3: BlackBerry Enterprise Server (BES) v5.0 Architecture | 20% | - Database and messaging integration - Server components and services - Communication protocols and ports |
| Topic 4: Device Deployment and Activation | 10% | - Provisioning and configuration - Enterprise activation methods - Over-the-air activation |
| Topic 5: Troubleshooting and Maintenance | 10% | - Device communication problems - Server and connectivity issues - Logging and diagnostic tools |
| Topic 6: BlackBerry Device Capabilities and Features | 10% | - Multimedia and productivity features - Synchronization functionality - Communication and data services |
| Topic 7: BES Administration and Configuration | 20% | - Service configuration and monitoring - User and group management - Server setup and maintenance |
