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Microsoft 70-684 Exam Syllabus Topics:

Section	Objectives
System Configuration and Support	- Post-deployment support procedures - Troubleshooting OEM-installed systems - Windows configuration and customization
Windows Client Deployment	- System imaging and deployment workflows - Preinstallation environments and imaging (Windows PE) - Driver integration and hardware compatibility
OEM Licensing and Reseller Fundamentals	- Microsoft OEM licensing models - Reseller obligations and compliance requirements - License types and distribution rules
Activation and Licensing Compliance	- KMS/MAK concepts (where applicable historically) - License validation and audit readiness - OEM activation processes
Hardware and Firmware Considerations	- UEFI/BIOS configuration basics - Hardware certification requirements - Device compatibility and validation

Microsoft OEM Reseller Sample Questions:

Question 1

A customer has 30 client computers.
All of the client computers have an OEM version of Windows 7 installed.
On one of the client computers , the customer upgrades the motherboard to a new motherboard that has a faster chipset.
You need to recommend a solution to ensure that the client computer is legally licensed.
The solute ion must minimize licensing costs.
What should you recommend?

A. Request a new product key from the Microsoft Activation Center.
B. Purchase a Full Packaged Product (FPP) version of Windows 7.
C. Purchase an Upgrade license of Windows 7 from a retail store.
D. Obtain a new OEM license of Windows 7 from the hardware vendor.

Question 2

Your company sells a customer two desktops computers. Both of the computers have Windows 7
Professional preinstalled. One of the computers also has Microsoft Office Home and Business 2010 preinstalled.
The customer contacts you 60 days after the sale requesting to install Office Home and Business 2010 on
the computer that was shipped without Office 2010 installed.
You need to provide a solution to license Office 2010 on the computer. The solution must minimize costs.
What should you do?

A. Instruct the customer to contact Microsoft for an additional Office Home and Business 2010 product key.
B. Sell the customer a Full Packaged Product (FPP) license of Office Home and Business 2010.
C. Instruct the customer to use the product key that came with the other computer.
D. Sell the customer an OEM license of Office Home and Business 2010.

Question 3

You work for an OEM reseller.
A customer enrolls in the Open Value Company-wide licensing program.
The customer requires access to the Windows 7 installation media.
You need to tell the customer which party is responsible for providing a physical copy of the installation media.
Who should you tell the customer to contact?

A. the Volume Licensing Service Center (VLSC)
B. the OEM reseller
C. Microsoft Support
D. the OEM manufacturer

Question 4

A customer plans to purchase a home computer that has an Intel Core i5 processor and 16 GB of RAM.
The customer plans to use parental controls and Windows Media Center.
The customer has the following requirements:
-Use the full capabilities of the available hardware.
-Include Windows Media Center.
-Include Parental Controls.
-Minimize costs.
You need to recommend an operating system for the customer.
Which operating system should you recommend?

A. a 64-bit version of Windows 7 Home Premium
B. a 32-bit version of Windows 7 Enterprise
C. a 64-bit version of Windows 7 Enterprise
D. a 64-bit version of Windows 7 Ultimate
E. a 32-bit version of Windows 7 Professional
F. a 64-bit version of Windows 7 Professional
G. a 32-bit version of Windows 7 Ultimate
H. a 32-bit version of Windows 7 Home Premium

Question 5

A customer plans to purchase 300 desktop computers. Each computer has an Intel Core i7 processor and 16 GB of RAM.
The customer has the following requirements:
-Ensure that users can change the language of the user interface.
-Use the full capabilities of the available hardware.
-Support volume activation.
You need to recommend an operating system for the customer.
Which operating system should you recommend?