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Avaya IP Office Implementation Sample Questions:

1. A customer wants to have a telephone in the reception area which can only call extension 2000 (internal receptionist) when the hand set is picked up.
Which short code configuration will meet the customer need?

A) ?D Dialtxtn 2000 in the user short code table
B) ?H DirectDial E2000 in the user rights short code table
C) !!H Dial #2000 in the line short code table
D) #Help# DialDirect 2000 in the system short code table

2. Based on the information in the exhibit, how should the Afternoon recording be changed?

A) Dial *17 and then 5 to get the hidden prompt.
B) Upload anew recording using Monitor.
C) Dial *8201 then follow the prompts.
D) Dial *8101 then follow the prompts.

3. Housekeeping in VoiceMail Pro Client allows you to configure scheduled backups. Where do you set housekeeping for VoiceMail Pro?

A) IP Office configuration, system tab, VoiceMail Pro
B) VoiceMail Pro Client administration, preferences, general
C) VoiceMail Pro Client administration menu, preferences, general, scheduling
D) IP Office configuration, system tab, housekeeping

4. Calls into a hunt group are queuing but the hunt group callers are not getting the queuing messages. Which feature controls this behavior?

A) Enable Normalize Queue Length
B) EnableQueue Security
C) Enable Announcements
D) EnableCalls in QueueTransfer

5. When manually setting up an IP telephone, which setting represents the IP address of the IP Office?

A) Phonetyp
B) CallSv
C) SwitchSv
D) Filetyp

Solutions: